If you’re a New England homeowner using propane to heat your home or power your appliances, you know the importance of a reliable, transparent supplier. But for Mike “Mr. Z” Zerbini, that reliability was sorely lacking—until he discovered Tankfarm, the modern propane company changing the game across Connecticut, Rhode Island, and Massachusetts.
This is a story about what happens when innovative technology, improved logistics, and genuine customer care come together.
A Beautiful Home… and an Ugly Propane Problem
Mike Zerbini had just finished building his dream home on the scenic Connecticut shoreline—a custom build worth well over $1 million. Everything was carefully planned, from the sweeping views to the high-end finishes. But when his propane supplier arrived with old, beat-up tanks, the experience quickly went downhill.
“They were scratched up, rusty, and just plain ugly,” Mr. Z told us. “And the worst part? They were placed right in the front yard. You couldn’t miss them. It totally took away from the look of the house.”
But it wasn’t just the appearance. Every delivery came with unexpected costs—delivery fees, tank rental charges, and even something called a “hazardous material fee.”
“It felt like I was being nickel-and-dimed,” he said. “There was no transparency, and it didn’t make sense.”
Searching for a Better Propane Supplier in Connecticut
Frustrated and determined to find a better solution, Mike started researching alternatives to traditional propane companies. That’s when he came across Tankfarm on social media.
Tankfarm stood out for a few reasons:
- Transparent, fair pricing
- No hidden fees or surprise charges
- Smart tank monitoring technology
- High-quality tanks that don’t turn your yard into an eyesore
Mike reached out—and from the first conversation, he could tell Tankfarm was a different kind of propane provider.
Seamless Service from the Start
“Caroline from Tankfarm got back to me right away,” he said. “She answered every single one of my questions—and I had a lot. She was patient and thorough.”
As a real estate agent, Mike values clear communication and professionalism above all else. He knows how important those qualities are when you’re making a decision that impacts your home and budget.
“Tankfarm just got it,” he said. “Everything was easy to understand, and there were no games with pricing or contracts.”
Custom Logistics? No Problem.
But switching propane suppliers isn’t always as simple as making a call, especially when your old tanks are tucked behind an 18-inch retaining wall.
That’s when Tankfarm’s VP of Logistics, Andre, stepped in. He coordinated a new delivery truck outfitted with a specialized lift hoist—just to get Mike’s tanks safely in place.
“I was the first customer to have that hoist used on,” Mike said. “Andre went out of his way to make sure the installation was done right. He didn’t treat it like a problem—he treated it like a puzzle to solve.”
Reliable Installation, Real Peace of Mind
After the tanks were delivered, Tankfarm technician Keith handled the full system installation and testing. And he didn’t leave until everything was perfect.
“Keith asked me at least 10 times if I was sure everything was working properly,” Mike said. “That’s the kind of attention to detail you want when you’re dealing with heat and appliances. He didn’t rush. He cared.”
With Tankfarm, Mike now has smart tank monitoring, transparent billing, and sleek, professional-grade tanks that don’t disrupt the curb appeal of his property.
Why More Homeowners Are Choosing Tankfarm Over Traditional Propane Companies
Tankfarm isn’t just another propane provider. We’re a technology-driven propane company offering better service, smarter systems, and lower overall costs.
For homeowners in Connecticut and beyond, the benefits of switching to Tankfarm include:
✅ No delivery fees or rental charges
✅ Smart tank monitoring for real-time usage tracking
✅ High-efficiency propane systems designed for performance and aesthetics
✅ Top-rated customer service and customized installation solutions
✅ Fair, transparent pricing—no gimmicks, no hidden costs
Whether you're building a new home or fed up with your current propane company, switching to Tankfarm is easy—and worth it.
Mr. Z's Final Word?
“Awesome.”
That’s the kind of propane experience we’re proud to deliver.
Looking for the Best Propane Company in the New England area?
If you're tired of confusing contracts, surprise fees, and unreliable customer service, it's time to upgrade to Tankfarm.
We specialize in propane delivery in Connecticut, Rhode Island, and Massachusetts. We work with homeowners just like you to streamline everything from installation to billing.
Ready to make the switch? Let’s make it easy.
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Tankfarm: Better technology. Better service. Better propane.
