A Homeowner’s Checklist for Switching Propane Companies
Thinking about switching propane suppliers? Here’s everything you need to know to make a smooth, smart, and stress-free transition.
If you’re like most homeowners in New England, your propane system plays a critical role in keeping your home warm, your water hot, and your family comfortable—especially when the temperatures drop. But when prices fluctuate, service feels unreliable, or your current provider leaves you in the dark, it might be time to make a switch.
Changing propane companies may sound complicated, but it doesn’t have to be. The process is simpler than most homeowners realize—especially when you work with a transparent, technology-driven provider like Tankfarm.
This step-by-step checklist walks you through everything you need to know before, during, and after switching propane suppliers, so you can make the best decision for your home and your budget.
1. Evaluate Why You’re Switching
Start by identifying what isn’t working with your current provider. Common reasons homeowners switch include:
- Unpredictable pricing: You’re tired of hidden fees, tank rental charges, or unclear delivery costs.
- Poor communication: It’s hard to reach customer service when you need them.
- Missed deliveries: You’ve run out of propane—or worried you might—because of unreliable scheduling.
- No technology or transparency: You don’t know how much propane you’re using or when your next delivery will be.
Once you know what’s not working, you’ll have a clear picture of what to look for in your next supplier.
2. Compare Propane Pricing and Plans
Propane pricing can vary widely from one company to another, and not all “low prices” tell the full story. Look for a provider that offers:
- Fair & Transparent Pricing with no surprise fees
- Stable budget plans that let you spread costs evenly throughout the year
- Free tank monitoring to prevent runouts and improve efficiency
At Tankfarm, we use SMART tank monitors to track your usage in real-time—so you’ll always know how much propane you have, and we’ll automatically schedule deliveries when you need them. That means no more overpaying for “estimated” fills or worrying about empty tanks in the middle of winter.
3. Confirm What You Own (and What You Don’t)
Before switching propane suppliers, it’s essential to know who owns your tank.
- If you own your tank: You’re free to switch propane suppliers at any time.
- If your current company owns the tank: You’ll need to coordinate pickup or replacement with your new provider.
Tankfarm helps homeowners navigate this step by handling all the details—so you don’t have to. We’ll determine whether your tank can be inspected and certified for continued use or if a new tank installation makes more sense for safety and savings.
4. Schedule a Site Visit or Inspection
When you switch to a new propane company, a site visit ensures your system is safe, efficient, and ready to connect to your new service.
During a typical Tankfarm site visit, a certified technician will:
- Inspect your tank, regulators, and lines
- Verify proper placement and clearances
- Review your appliances and usage levels
- Provide a personalized plan for your deliveries and pricing options
This process is quick, professional, and often completed the same week you schedule your switch—so you can start saving sooner.
5. Time Your Switch Wisely
You don’t need to wait until you run out of propane to switch suppliers. In fact, it’s better to make the change while your tank still has 20–30% propane remaining. That gives your new provider time to inspect, install, or transfer service without interruptions.
If you’re switching ahead of the winter season, you’ll also lock in more competitive rates before peak demand hits—another advantage of planning ahead.
6. Understand Contract Terms and Cancellation Fees
Before finalizing your switch, check whether your current provider has:
- A minimum delivery requirement
- Cancellation or tank pickup fees
- Long-term contract obligations
Tankfarm never locks you into unfair contracts or hidden fees. We believe in earning your business through reliability, technology, and excellent customer service—not fine print.
7. Coordinate Tank Pickup or Installation
If you’re replacing a leased tank, your new provider will schedule pickup with your previous company and coordinate a new installation.
Tankfarm’s licensed technicians handle:
- Safe removal and setup of new tanks
- Connection testing and leak checks
- Regulator and line inspections
- Proper venting and safety clearances
You’ll receive updates at every step, so you’ll always know what’s happening and when your system is ready to go. For more information about what to expect during a new installation, follow this link.
8. Get Connected
Once your new tank is installed and certified, it’s time to get connected. Tankfarm’s smart tank monitor is included free with every account, giving you:
- Real-time propane level tracking
- Low-fuel alerts via mobile app
- Automatic deliveries so you’ll never run out
You can check your tank level anytime from your phone or computer, view delivery history, and even refer friends for exclusive rewards - all through our industry-leading app.
9. Enroll in an Even Payment Plan
One of the biggest benefits of switching propane companies is finding a pricing plan that works for your household. Tankfarm offers flexible options like:
- Even Payment Plans: Keep your monthly bills predictable all year.
- Loyalty and Referral Rewards: Save even more by sharing your experience with friends and neighbors.
These programs give you financial control and peace of mind—two things every homeowner deserves.
10. Enjoy the Benefits of Reliable, Transparent Service
After switching to Tankfarm, most customers immediately notice a difference. Our technology-driven approach means fewer surprises, more savings, and total transparency from day one.
You’ll have:
- Accurate delivery scheduling powered by SMART monitoring
- Responsive customer support (real people, 24/7 for emergencies)
- No hidden fees—ever
- Access to your data so you can track usage and manage costs confidently
We believe that homeowners deserve propane service that’s fair, convenient, and worry-free—and that’s exactly what we deliver.
Ready to Switch? Let Tankfarm Handle the Heavy Lifting.
Switching propane suppliers shouldn’t be stressful. Whether you’re fed up with your current provider or just looking for a smarter, more affordable way to manage your home energy, Tankfarm makes it easy.
We’ll handle every step—from site visits and tank transfers to automatic monitoring and reliable delivery scheduling—so you can focus on what matters most: keeping your home safe, warm, and comfortable all season long.
Start your switch today. Schedule your free site visit with Tankfarm and experience propane done right — transparent pricing, smarter technology, and service you can depend on.