When you live in New England, winter doesn’t politely knock—it barrels in with lake-effect snow, Nor’easters, and deep freezes that test every part of your home’s heating system. And if you rely on propane, your supplier is everything. The right one keeps your home warm, your family safe, and your winter stress-free. The wrong one? Missed deliveries, surprise fees, and sky-high prices right when temperatures are dropping.
If you’ve been wondering whether it’s time to switch propane suppliers before the next big storm hits, here are the five clearest signs it’s time to make a change—and how Tankfarm sets a new industry standard across New England.
1. You’re Seeing Unpredictable Pricing or “Winter Upcharges”
If your current provider’s prices seem to rise every time it snows—or you’re hit with mysterious “hazmat,” “delivery,” or “tank rental” charges—you’re not imagining things. Many propane companies use the winter season to bury homeowners in add-on fees or inconsistent per-gallon pricing.
New England homeowners deserve fair, transparent pricing, no matter the temperature.
At Tankfarm, our commitment to technological efficiency ensures you always receive consistent, competitive pricing—with zero hidden fees. We will never charge you tank rental fees, delivery fees, hazmat fees, or any seasonal surprises. Ever.
That’s why more homeowners across Connecticut, Massachusetts, Rhode Island, New Hampshire, and Maine are making the switch before winter ramps up.
2. Your Supplier Doesn’t Offer Real-Time Tank Monitoring
If you’re still walking into the snow with a flashlight to check your propane gauge—or worse, guessing—you’re dealing with outdated service. In 2025, no one should be monitoring their propane levels manually.
Tankfarm includes free smart tank monitoring for every customer. That means:
- Real-time propane level tracking
- Low-tank alerts
- Automated refill scheduling
- Zero effort on your end
And most importantly: you’ll never run out of propane. Not on the coldest night. Not during a Nor’easter. Not ever.
In a region where temperatures can drop 30 degrees overnight, having a supplier that keeps your tank full automatically isn’t just convenient—it’s essential.
3. Customer Service Is Slow, Unresponsive, or Unreliable
When the wind chill is –10°F and your propane levels look low, the last thing you want is to sit on hold or wait days for a callback. If your supplier ignores your messages, cancels deliveries without warning, or treats you like a number instead of a neighbor, it’s time to move on.
Tankfarm leads the propane industry in customer satisfaction, backed by an 82 Net Promoter Score in 2025—more than double that of our nearest competitor. That’s not a vanity metric—it’s a reflection of how consistently we support our customers, especially during winter’s toughest moments.
Between 24/7 support, data-driven logistics, and a team that genuinely cares, switching to Tankfarm means you’ll never wonder who to call or when help will arrive.
4. Your Deliveries Are Late, Missed, or Poorly Scheduled
Inconsistent delivery schedules can put your home at risk—especially when a deep freeze is approaching. Missed deliveries happen for two main reasons:
- Poor logistics and outdated routing technology
- Suppliers who overbook during snowstorms
Tankfarm solves both.
Our platform uses advanced logistics and real-time tank data to optimize deliveries across New England. We fill your tank before you’re in danger of running low, and long before a winter storm becomes a crisis.
If your current supplier only “reacts” rather than proactively manages your propane, this is a major sign to switch before the coldest part of the season hits.
5. You Feel Locked-In or Taken Advantage Of
Some suppliers rely on contracts, early termination fees, or confusing pricing structures to keep customers stuck—even when the service falls short. If you feel boxed in, pressured, or unsure what you’re actually paying for, that’s your sign that you’re with the wrong company.
Tankfarm believes your loyalty should be earned—not forced. We offer:
- No lock-ins
- No hidden fees
- Clear, straightforward pricing
- A modern customer experience built on trust
New England homeowners want service that’s fair, predictable, and built around their needs—not the supplier’s convenience.
Make the Switch Before the Next Deep Freeze
Winter in New England is unforgiving, but your propane supplier shouldn’t be. If any of the signs above feel familiar—rising prices, slow service, outdated equipment, unreliable deliveries, or a bad customer experience—now is the perfect time to upgrade to a provider built for today, not 1987.
Tankfarm offers:
- Fair and Transparent Pricing
- Best-In-Class Customer Service (NPS 82)
- Free Smart Tank Monitoring & Automated Delivery
- No Hidden Fees—Ever
- The Never Run Out Guarantee
This winter, stay warm, stay prepared, and stay stress-free with propane service that puts you first.
Ready to switch before the next storm hits? Visit tankfarm.io or give us a call today at 855-905-0282
